Frequently Asked Questions

Everything you need to know about your Pixi glow.

Where does Pixi Beauty ship?

We currently ship to most international destinations. Shipping rates and delivery times vary by location and are calculated at checkout.

Are your products cruelty-free?

Yes, Pixi Beauty is proud to be 100% cruelty-free. We do not test our products or ingredients on animals, nor do we allow others to test on our behalf.

What is your return policy?

We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and gently used or unused.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.

Are Pixi products safe for sensitive skin?

Our products are formulated with skin-loving botanical ingredients. However, we always recommend performing a patch test or consulting with a dermatologist if you have specific sensitivities.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options depending on your region.